What do I do when my Brother printer says paper jam but there is none?

Unplug your Brother machine from the AC power outlet (electrical socket). If the paper support flap is open, close it, and then close the paper support. Pull the paper tray (1) completely out of the machine. Pull the two green levers inside the machine to release the jammed paper.

Why is my printer saying paper jam but there is no jammed paper?

But for this specific issue, where the printer is reporting a paper jam even though no paper seems to be jammed, I’ve found that 90% of the time there’s one thing to blame: the guides on the paper tray. Any time your printer halts because of a paper jam, check the tray that holds the paper.

How do I clear my Brother printer media jam?

Clear paper jams.

1. Open the front cover and leave the machine for at least 10 minutes to cool down.
2. Slowly take out the drum unit and toner cartridge assembly.
3. Close the front cover.
4. Pull the paper tray completely out of the machine.
5. Use both hands to slowly pull out the jammed paper.

How do you clear a paper jam status?

Solution one: Clear the paper jam

1. Step one: Remove any loose paper. Remove any loose sheets of paper from the input tray and the output tray.
2. Step two: Clear the paper jam from the rear of the product.
3. Step three: Open the cartridge access door, and then clear the jam.
4. Step four: Print a printer status report.

How do you get rid of a paper jam message?

If the paper is jammed under the print head, move the print head to take out the paper. Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3).

How do I continue to print after paper jam?

If you have problems with paper jams, try these solutions: Cancel the print job from your computer, if necessary. Gently pull out any jammed paper from the output tray and sheet feeder. Press the B&W copy button or the color copy button to resume printing.

How do I clear my printer jam?

If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper.

How do I reset my printer after paper jam?

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

How do I open the back of my printer?

Removing a rear access panel

1. Locate the knob or access tab on the back of the printer by or on the panel itself. If it’s a knob, move it to the Unlocked position.
2. Remove the panel and carefully pull out the jammed paper.
3. Locate and clear away any small bits of paper that remain.
4. Replace and secure the rear panel.

How do I open the printer cover?

When you open the front cover or back cover of the printer, DO NOT touch the shaded parts shown in the illustrations….Jam Rear (paper jam behind the back cover)