How do I log into Mindbody?

You can access your Mindbody site through your computer, or you can log in through the Mindbody Business® app on a mobile device….To do this,

1. Find your site.
2. On the top right, click Staff sign-in.
3. Enter your username and password on the staff sign-in screen.
4. Click Sign In.

How do you check clients on Mindbody?

Locate the Client Visits screen

1. In the top left corner of your Mindbody site, click inside the Search for or jump to a client field.
2. Type the client’s name into the box, then click on the client’s name when you see it come up in the search results. This will take you to the client’s Home screen.
3. Click on Visits.

How do I find my site ID on Mindbody?

Look for the “Site ID” link at the bottom right corner of your Mindbody site. Click on the link and copy your site’s URL address by clicking the blue copy button on the pop-up box, and use your mouse to paste where you need it.

How do I link clients on Mindbody?

Your clients’ Mindbody account is automatically linked to the profile at your business when they register on the Mindbody app with the same email address, or by simply logging in to the branded mobile app for the first time.

Why can’t I log into Mindbody?

If your login isn’t allowing access to your site, resetting your password may resolve the issue. Learn how to reset your owner password here, or your staff member login information here. Please feel free to call Technical Support at (877) 755-4279 if you are still unable to log in or if the password will not reset.

Why is my Mindbody app not working?

If your app isn’t functioning as intended or you’ve received an error message while using the app, please perform the following steps: Restart your phone. Check that you’re connected to a stable Wifi or mobile data connection. Uninstall the app and restart your phone, then download and reinstall the app.

How do I find inactive clients on Mindbody?

Go to the Reports screen and choose Clients on the left-hand side. Select the Mailing Lists report. In the “List clients” dropdown menu, select Currently inactive.

How do you get new clients on Mindbody?

To do this, click Add new client and type in your new customer’s information in each of the fields. The client’s first name and last name are the only required fields on this form (unless you have set up other required fields). Click the Add Client button on the bottom right when you’re finished.

Can I merge two Mindbody accounts?

The merge duplicate clients tool takes two client accounts and merges the information together to make one account. This tool will merge pricing options, visit histories, payment histories, billing information, and other client details.

What is Mindbody app?

The Mindbody app is a free mobile app that helps consumers find fitness, beauty, and integrative health businesses in their area and explore and book services and classes. As a business, your current customers can book on the app and new customers can find you.

How do I add an account to Mindbody?

On your business’s Mindbody site

1. Enter your email address in the “Create an Account” section, then click Next.
2. In the Create an Account screen, enter your contact information, any required info (they’ll have asterisks), and create a username and password.
3. Click Create Account.

How do I activate my MINDBODY account?

Click on the client’s name from the list. You will be redirected to their inactive account. Click on Info. On the right side of the screen, click the Activate button.

Why is my MINDBODY app not working?

Why can’t I log into MINDBODY?

How do I delete my Mindbodyonline account?

Log in to the business’s website. Once you are logged in click on the My Info tab, then Account. Select Auto Pays and click on Terminate next to the contract you wish to cancel.

How do I activate my Mindbody membership?

First, get to the Manager Tools screen and then:

1. Click on Membership Setup.
2. Select the membership you’d like to deactivate or reactivate in the Select Membership Tier dropdown menu.
3. Remove the checkmark in the Active box to deactivate the membership, or place a checkmark there to reactivate it.
4. Click Save.

How do you add clients?

You must have an existing client to add a client user.

1. From your Authorized Buyers account, navigate to Admin > Clients in the left menu.
2. Click Client users > New user.
3. Enter the email address of the new client user.
4. Select the client from the dropdown menu.
5. Click Save.

How do you add new clients?

10 Ways to Get New Customers

1. Ask for referrals.
2. Network.
3. Offer discounts and incentives for new customers only.
4. Re-contact old customers.
5. Improve your website.
6. Partner with complementary businesses.
7. Promote your expertise.
8. Use online reviews to your advantage.

How do I change my Mindbody email?

Sign in to https://account.mindbodyonline.com/ with your current Mindbody account.

1. Click Edit beside your name or email address.
2. Update your info.
3. Click Save.

How do I delete a Mindbody account?

Cancel your Mindbody subscription and deactivate your Mindbody site….

1. By Phone: Please contact us using the number associated with your country.
2. Online: Contact us here. We’ll need the following details:
3. Note: We currently require notification of cancellation at least three business days before the next bill date.