How do I check my Celcom plan?

*This is only applicable if you have purchased a device with a plan (contracted) with Celcom.

1. Log in to Life Hub.
2. Once you’ve logged in, go to the menu on the left, “View & Pay Bills”
3. Click on “Billing Details”. You’ll find the Contract Details there.

How do I change my Xpax plan?

The easiest way is to apply online. Choose preferred plan and submit your online request on Celcom Online Store. Receive an Xpax™ temporary number with complimentary plan on your SIM and call +60196011111 to confirm your switch request.

How can I get Celcom unlimited data?

With Celcom MEGA™ postpaid plan, you will get 40GB of high-speed internet, unlimited calls, and a low, cost per SMS of only RM0. 20. These benefits can be yours for only RM80 per month! Heavier data users can enjoy truly unlimited internet access by bumping up to the UNLIMTED L pass.

What is Celcom Xpax unlimited?

The Xpax Unlimited plan is still priced at RM35/month with unlimited calls and “unlimited” data with 3Mbps speed, plus 3GB of hotspot data. However, there’s now a new monthly option that costs RM38/month which provides an additional 5GB uncapped speed internet quota.

How do I cancel my Celcom plan?

Customers can unsubscribe from Service at any time via USSD *323*7*4#, STOP to 22990 or login to cmt.celcom.com.my to manage Customer CMT….

1. CMT subscriber portal : cmt.celcom.com.my.
2. USSD : Dial *323#
3. SMS : Send CMT to 22990.

Can I downgrade Celcom plan?

Yes, you have the absolute freedom to change your pass from Lightning M pass to Unlimited L pass, vice versa, at your convenience via Celcom Life App.

Is Celcom and Xpax are same?

Celcom XPAX Starter Pack is a new prepaid SIM that comes with free internet and credit of only RM10. You can choose to sign up for a new number or maintain your existing other telco number by simply requesting to MNP into Celcom XPAX.

Is Celcom and Xpax same?

How fast is Celcom Xpax?

3Mbps
In case you didn’t know, these “unlimited” plans come with a speed cap of 3Mbps and 6Mbps, and it gets a fair use policy (FUP) limit of 60GB per month. Once you’ve hit the FUP limit, speeds will be throttled to 512kbps until the next pass renewal.

Can I downgrade my Celcom plan?

What is cancellation fee Celcom?

Customers shall be charged an early termination penalty of RM500 in the event of cancellation of line. Penalty of RM500 shall be based on reducing balance method. RM500 shall be pro-rated on monthly basis based on contract duration. Contract. 1.

How can I change my Celcom package?

Choose your preferred plan and submit your online request. Receive a new Celcom temporary number SIM with complimentary plan and call +60196011111 to confirm with your switch. Enjoy your new Celcom temporary number SIM with complimentary plan while waiting for your number to be switched.

Does Celcom unlimited data have limit?

To ensure fair access to all, Celcom has updated its FUP with a 60GB data limit for its Xpax prepaid unlimited pass. The new policy is applicable to new unlimited prepaid users that sign up starting 7th October 2021. According to Celcom, a user that uses more than 30GB of data in a month is considered heavy usage.

How long is Celcom contract?

All Celcom First Device Bundle Plan comes with contract and customer is bound to duration of the contract of 12 or 18 months. In the event of early termination, maximum penalty charges of RM500 shall be charged and any remaining amount from advance payment shall be forfeited.

Which is better Celcom or Maxis?

Despite its poor showing for download, video, gaming and voice app experience, Celcom still leads when it comes to mobile coverage. In terms of 4G coverage experience, Celcom has the most points at 8.9, followed by Digi at 8.2 and Maxis at 8.1.

How does Celcom Xpax work?

Celcom Xpax’s Ultra Hour Pass™ also gives customers unlimited speeds whenever they need it, at only RM1 per hour, boosting their speeds by removing the 3Mbps speed limit. Customers can simply log into their Celcom Life App and select “Buy More”, followed with their selection of any Hourly Unlimited Internet deals.

Is Celcom faster than Maxis?

In terms of 4G coverage experience, Celcom has the most points at 8.9, followed by Digi at 8.2 and Maxis at 8.1. Interestingly, Unifi is crowned the winner for 4G availability with its users connected to 4G at 89.6 per cent of the time, followed closely with Celcom at 89.4 per cent.

Is Digi better than Celcom?

Celcom holds on to 4G Coverage Experience Celcom once again wins our 4G Coverage Experience award, this time with a score of 8.9 points, while DiGi and Maxis are close behind at 8.2 points and 8.1 points, respectively.

Why is Celcom line so slow?

If your Internet seems ‘slow’ or lagging, one of the things you can do to improve performance is to switch the flight mode on and off or restart your device to refresh your network connectivity. Learn how to clear cache or delete temporary files on your device to improve the loading time and your browsing experience.

Is Digi or Celcom better?

What comes in the Celcom Xpax prepaid pack?

Want a Celcom Xpax Prepaid Pack that comes with FREE 10GB Facebook, Instagram, Games (PUBG, Arena of Valor & Free Fire), and FREE 1GB basic Internet monthly? We gotchu! You can also choose to pair it with awesome passes for extras like more Uncapped Speed Internet and awesome freebies. Sweet!

How do I switch to Celcom Xpax?

It’s super easy to switch to Celcom Xpax – just visit the Celcom Online Shop, your nearest Celcom bluecube, or Celcom Certified Partner today. Experience UNLIMITED fun with Celcom Xpax now! Get your Prepaid Pack online!

How do I purchase a Celcom Internet pass?

For new users, you can purchase a starter pack from the Celcom online shop, Bluecube outlets or any authorised dealers. After activating the starter pack, you’ll receive an SMS from Celcom if you’re eligible within 4 days. The Internet pass comes with a 30 day validity and customers may subscribe multiple times during the campaign period.