How do I log in to My BT email account?

You can view your email from the menu bar at www.bt.com by selecting either: The email link and logging in with your email address (ending @btinternet.com, @btopenworld.com or @talk21.com) and password.

What is the difference between basic and premium BT Email?

Re: Premium or basic bt email BTMail Basic is free and can only be accessed via a web browser. It also contains adverts. It is what your BTMail is “downgraded” to if you leave BTBroadband. BTMail Premium functions in exactly the same way as the BTMail Standard which you get when you sign up to BT Broadband.

What is BT Premium email?

The Premium email product gives you exactly the same functionality as the Standard email product you get with broadband from BT, but you have to pay for it. It costs £7.50 a month by direct debit and you can create up to 10 extra email addresses for family and friends.

Why can’t I log into My BT email?

Make sure your ‘Caps Lock’ key isn’t on, and check for spelling mistakes or extra spaces. Leave it a bit and then try to log in again later. Repeat log-in failures are most likely caused because the password in your mobile device, tablet or email program doesn’t match your email account.

What has happened to My BT email?

Your email is changing We’re about to move you from BT Yahoo email to our new email service called BT Mail. You’ll keep the features you love and also get some new ones too. We’ll move all your emails and folders across to BT Mail automatically.

How much will it cost to keep my BT email address?

If you have BT email and you cancel your broadband with us, you can: Close your BT email. Keep your email but with more basic features by getting Basic email, which is free. Keep your email with the same features by getting Premium email, which costs £7.50 a month.

How do I cancel my BT premium email?

Log into www.bt.com/MyBT with your BT ID. If you’ve got broadband with BT, select Manage Extras, then scroll down and select Manage BT Email. Premium email customers will need to select the Premium Mail link and then Manage BT Email. Next select the email address or addresses you want to delete and confirm.

Do you have to pay for a BT email account?

Basic email is free. You don’t need BT broadband to have it. It has some of the same features as Standard or Premium email.

Why has My BT email stopped working?

Most log in failures are because you’ve changed your password and forgotten to update all the devices and email programs you use to get your email. If we detect multiple failed log in attempts on your BT Email account, we’ll lock it to protect you and will ask you to change your password to make it secure again.

Why is My BT email app not working?

If you’re still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don’t use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.

Can I keep My BT email address for free?

You no longer need to take BT Premium Email if you wish to keep your BT email address. Provided you are happy to only be able to access your email account via a web browser and not an email client/app you can “drop down” to the BT Basic email for free.

How can I get My BT emails back?

Log into My BT using your BT ID. Click Your products > BT Email > Manage. Find the email address you want to recover and click See Options. Select either Reactivate or Reuse (you’ll only see one of these, depending on whether the account was suspended or deleted).

How can I keep my BT email address without paying?

Can I leave BT and keep my email address?

Good news – you can keep your BT (www.bt.com) email address when you cancel BT broadband. To do so, you’ll need to sign up to BT Premium Mail. This has the same functionality as your old BT Mail account, though it will cost you a fee each month to keep it going.

Do you have to pay for BT email?

How do I transfer my BT email to Outlook?

If you wanted to move your existing and old emails from your BT account to outlook.com, all you need to do is setup your BT account on Outlook application. Once it’s done, export the data file as . pst file then import it to your Outlook.com account.

How do I get BT premium email?

If you’re eligible to have Premium email you’ll be able to order it from the email management page: Log in to My BT with your BT ID; Click on Package and then Included extras; Scroll down and from the BT Email link select Manage BT Email; If the BT Broadband service has been ceased, you’ll see a message and a link to Move to Premium email.

What is premium email and how do I get It?

What is Premium email and how do I get it? The Premium email product gives you exactly the same functionality as the Standard email product you get with broadband from BT, but you have to pay for it. It costs £7.50 a month by direct debit and you can create up to 10 extra email addresses for family and friends.

Why do I need to login using my BT ID?

To manage your account, view your bill or access other BT services, you need to login using your BT ID. Forgotten your login details? We’re phasing out the ‘keep me logged in’ feature. Sorry if that causes you any trouble. Click here for more information.

How do I get help with BT Yahoo Mail?

Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Yahoo! Mail? Go to our email log in page >to log in to your BT Yahoo!