What can Ofcom do?
What can Ofcom do?
Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
How do I contact Ofcom?
To speak to us about phone or internet services, or TV or radio programmes, call: 0300 123 3333 – calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way.
What can I complain to Ofcom about?
Ofcom may be able to help you complain about or report issues relating to phone, broadband and postal services, TV, radio and on-demand programmes, interference to wireless devices, or something you have seen on a video-sharing platform. Find out more about the types of complaint we deal with.
How do I write an Ofcom report?
If you wish to complain to Ofcom about content broadcast on a non-BBC TV channel, radio station or video-on-demand service, you can do so: through Ofcom’s website. by telephoning Ofcom on 0300 123 3333 or 020 7981 3040. using Textphone number 18001 01925 650744.
What power do Ofcom have?
Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors. It has a statutory duty to represent the interests of citizens and consumers by promoting competition and protecting the public from harmful or offensive material.
What is an Ofcom Licence?
Ofcom is responsible for licensing all UK commercial television services. This section contains information for licensees, including guidance notes and updates, as well as application forms and a list of current Ofcom TV broadcast licensees.
How can I complain about a company?
Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.
- Go to the company website.
- Contact the Better Business Bureau.
- Contact the Federal Trade Commission (FTC).
- Check out the Ripoff Report.
- Email [email protected].
- Try Yelp.
- Post on Planet Feedback.
What are the 4 responsibilities of Ofcom?
Ofcom is responsible for the management, regulation, assignment and licensing of the electromagnetic spectrum in the UK, and licenses portions of it for use in television and radio broadcasts, mobile phone transmissions, private communications networks, wireless devices and so on.
What is an Ofcom licence?
Who needs an Ofcom license?
If you use a radio system for your business, you need a licence from Ofcom. Business radio users range from taxi companies and factories, to hospitals, care homes, industrial sites and transport operators.
How much is an Ofcom licence?
The licence fee is £75 for five years. Simple Site Light: This licence authorises the use of a radio system operating a base station and mobile stations within a small area (typically 1 kilometre or less). Frequencies available under this licence class are typically used for radio paging systems.
Where do I report a company UK?
Report a business to Trading Standards To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form – we’ll get back to you within 5 days.
How does a person make complaint against a company?
The best way to do this is to file a complaint directly with the Ministry of Corporate Affairs (MCA). One has to fill in the form as per the guidelines mentioned in the form and provide all the mandatory data as required. Once done with the form fill up, one has to complete the Check Form and Pre-scrutinize the form.
Do Ofcom have legal powers?
How much do Ofcom charge companies?
Administrative Charges for the Networks and Services Sector 4.3 The administrative charge is based on 0.1064% of the total amount of Relevant Turnover figures reported by stakeholders to Ofcom for the calendar year ended 31 December 2019.
How do I report a company UK?
Where can I make a complaint about a company?
10 Effective Ways to Complain About a Company Online
- Go to the company website.
- Contact the Better Business Bureau.
- Contact the Federal Trade Commission (FTC).
- Check out the Ripoff Report.
- Email [email protected].
- Try Yelp.
- Post on Planet Feedback.
- Google your attorney general.
Contacting Ofcom – Ofcom. If you want to contact us for advice or to complain to Ofcom, please call on 0300 123 3333. We are open Monday to Friday from 9.00am to 5.00pm. If you want to contact us for advice or to complain to Ofcom, please call on 0300 123 3333.
How do I make a complaint about an Ofcom programme?
To submit your complaint in writing please send it to: PO Box 1285, Warrington WA1 9GL. For complaints in which you think you or your organisation were treated unfairly and/or your or their privacy was infringed in a programme, please send directly to Ofcom Fairness and Privacy complaints at our head office address: Ofcom Riverside House
Why do I have to sign in to use Ofcom online services?
By registering or signing in to use Ofcom Online Services you are confirming that you have read and understood Ofcom’s Privacy Statement. Click here for more information: Forgotten or changed your email address?
What should I do if Ofcom failed to handle my contact?
have failed to handle their contact with you appropriately. Stage one: you should contact the Ofcom colleagues who are handling your contact. This gives them the chance to look into your concerns and, where needed, to put things right.
