Where can I return my Altice equipment?
Where can I return my Altice equipment?
Devices may be returned to an Optimum store or online with a prepaid label, along with all included accessories, such as power supply and cables. Purchased Devices: Any unopened Altice Amplifys can be returned within 14 days of the date of purchase to an Optimum store with your original receipt.
How do I talk to a real person at Optimum?
Optimum Business – Customer Support. Please call 855-267-8468 to speak to an Optimum representative.
What is Altice One phone number?
To learn more about the App, click here. Automated Phone System: For no fee, call 1-866-213-7456 and follow the phone prompts to make a payment by check or credit card.
Can I return Optimum equipment to any store?
Bring it to Walgreens, FedEx Office or any authorized FedEx location. Don’t use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
What happens if you don’t return Optimum equipment?
If you don’t return your Optimum equipment, they will charge you a fee. They can charge you the same fee for an item that is unreturned, an item that is lost, or an item that they consider to be damaged. The fees are broken down based on the type of equipment.
Where is Altice USA headquarters?
Long Island City, New York, NYAltice USA / Headquarters
How do I contact Altice executives?
Call the main line for Altice / Optimum’s Corporate Offices at (516) 803-2300. At this direct line to Optimum’s corporate office you can use the phone directory to look up senior Optimum executives like the CEO or General Counsel (the top lawyer).
How do I complain to optimum?
How To File Optimum Complaints
- The general customer service phone number is 888-276-5255.
- You can also explain your issue and voice your complaint through online chat.
Where is Altice located?
Long Island City, Queens
Altice USA is based at One Court Square in Long Island City, Queens with its operational center located at Cablevision’s former headquarters in Bethpage, New York.
What happens if I don’t return my Optimum cable box?
Where do I return my cable box?
Stop by a local UPS Store You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.
How long do you have to return Optimum equipment after cancellation?
You have 30 days from the time you cancel your service with Optimum to return all of your equipment.
How much is Optimum unreturned equipment?
Optimum restore service fee: $10.00–$15.00 If you miss a bill and Optimum flips your service off, it’ll cost extra to switch it back on once you pay off your balance. The exact fee amount depends on if you have Optimum TV, internet, or phone services. If you’re reconnecting one to two services, you’ll pay a $10.00 fee.
What company owns Altice?
Telecoms magnate Patrick Drahi is the founder and owner of multinational Altice NV, which he took private in January 2021 at a $7.3 billion valuation. Drahi built Altice with more than 20 acquisitions of lagging cable and mobile operators and has expanded further with highly leveraged deals.
How do I complain to Altice?
Altice USA complaints contacts
- Visit Customer Care.
- Call Customer Care on (516) 803-2300.
- Follow Elliott Advocacy.
- Tweet Elliott Advocacy.
- Follow Christopher Elliott.
Is Altice a Chinese company?
Altice Europe N.V. (commonly known as Altice) is a French multinational telecommunications and mass media company with official headquarters in the Netherlands, founded and headed by the French-Israeli billionaire businessman Patrick Drahi, and the second largest telecoms company in France, behind Orange.
What is the fee for not returning Optimum equipment?
So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee.
How do I cancel Altice?
Contact Optimum Business support via phone at (855) 276-5255 or (866) 209-1099 to cancel. Optimum Business support is open 24/7. In some cases, you may have to speak directly to an account manager. Make double sure to return all equipment when you disconnect Optimum Business or Altice Business services.
How much did Altice pay for Cablevision?
Under the agreement, Altice will deliver $34.90 in cash for each Cablevision share. The acquisition of Cablevision represents Altice’s next step in the US market following the announced acquisition of Suddenlink earlier this year. Together both operators represent the 4th largest cable operation in the US market.
How many offices does Altice have?
Altice USA headquarters and office locations Altice USA is headquartered in Bethpage, NY and has 70 office locations across 2 countries.
Where can I find Altice in USA?
All Altice USA Locations. Bethpage (HQ), NY. United States. 1111 Stewart Ave. Auburn, CA. United States. 10101 Streeter Rd. Aurora, MO. United States.
What is Altice one and how does it work?
The Connectivity. Altice One eliminates the need for a separate cable box, modem, router and streaming device. It’s one simple connection that delivers TV, internet, WiFi, streaming apps, and phone, without extra wires or hardware. It’s true, all it takes is One to keep you connected to your world.
