How do I log into my Securus account?
How do I log into my Securus account?
Sign In
- Email Address.
- Password.
- Remember Me.
Does Securus have a monthly plan for phone calls?
You can now choose to make a simple fixed-price monthly payment for calls from your incarcerated friend or loved one. A convenient automatic payment option is available to ensure that you never miss a renewal payment.
How do I put money on my Securus account?
Securus offers a number of convenient funding methods to meet your needs.
- Credit / Debit Card Online or By Phone. Payment types accepted Online or By Phone.
- Western Union. Cash. Credit/Debit Card.
- MoneyGram. Go to a MoneyGram location and complete the Express Blue Form (see example below) with the following information:
What is Securus Mobile?
The new Securus Mobile app* for Android lets you manage all of your communication with your incarcerated loved one from anywhere. Now you can fund a calling account so you’re always ready to receive their call, check account balances, schedule and join a video visit…message an inmate… and so much more.
How do you put money on Securus account?
To request a refund, the Direct Bill account holder must call Securus at 1-800-844-6591….Terms and Conditions ×
| Funding Method | Payment Address | Payment Processing Fee* |
|---|---|---|
| Web | www.securustech.net | Up to $3.00 Visa or MasterCard |
| IVR | 1-800-844-6591 | Up to $3.00 Visa or MasterCard |
| CSR | 1-800-844-6591 | Up to $5.95 Visa or MasterCard |
What is a Securus account?
A Securus Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.
What is Securus number?
(800) 844-6591Securus Technologies / Customer service
Is Securus only for phone calls?
Besides phone calls, Securus enables video calls on phones, tablets, and PCs. You should also bear in mind that you won’t be able to talk to inmates whenever you wish.
Which states use Securus?
Operations. Securus is headquartered in Dallas, Texas with regional offices located in Carrollton, Texas, Miramar, Missouri, and Houston, Texas. The company employs approximately 1,600 people and is reported to have contracts with 2,600 correctional facilities in the United States.
How does Securus Debit work?
How much does it cost to use Securus?
Securus’ arrangements with Western Union and MoneyGram set their charges at no more than $4.95. Securus’ fees are compliant with the FCC requirements and can be found in the Terms & Conditions (“T&Cs”) section on Securus’ website at www.securustech.net.
How much are phone calls through Securus?
Securus’ arrangements with Western Union and MoneyGram set their charges at no more than $4.95….FCC Matters.
| Type / Size of Facility | FCC ICS Rate Cap |
|---|---|
| Prison | Up to $0.14 / Minute |
| Jail with ADP of 1,000 or more | Up to $0.16 / Minute |
| Jail with ADP below 1,000 | Up to $0.21 / Minute |
Is the Securus customer care live chat down?
We apologize for the inconvenience, but our Customer Care Live Chat is currently offline. Please feel free to use our FAQs and our Submit a Question functions during our down time. For automated account information, please log in to Securus Online or call 800-844-6591.
How do I Find my Securus account information?
For automated account information, please log in to Securus Online or call 800-844-6591.
Why do I need an a Securus online account?
A Securus Online account is required in order to schedule a video session with an loved one at this correctional agency. If you already have an account and are not logged in, please log in at the top of the website. If you do not have an account, would you like to create one now?
Why download the Securus app?
Download The Securus App Today! schedule and join video sessions, send photos, e-Cards, and VideoGrams! One App to manage all communications. REAL LIFE. SHARE. Conveniently connect through video to share life’s special moments in real time from anywhere. Conveniently connect through video to share life’s special moments in real time from anywhere.
