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FAQ

How many free EAP sessions are there?

How many free EAP sessions are there?

The number of sessions can vary from one person’s programme to another. Some people feel they have the tools and support after 1, 2 or 3 sessions and others may require a few more sessions. The EAP Professional working with you will plan a programme of sessions designed to reach an agreed outcome.

What does a EAP program include?

This can include personal crisis intervention support, early intervention and assistance to individuals and groups of employees where long hours, workplace stressors and other factors can give rise to events which are life threatening or cause risk to personal, emotional or physical safety or wellbeing.

Is the EAP program worth it?

Are Employee Assistance Programs (EAP) Effective? Research exists that demonstrates that EAPs are effective, although, the evidence is controversial. HR professionals experience both positive and negative word-of-mouth feedback from employees who have accessed their organizations’ EAP.

How long do EAP sessions last?

The number of counselling sessions are limited to three hours per employee, unless otherwise advised by the employer. Where appropriate Digital Programs, Wellness Apps, Wellness Training & other Resources are used to maximize support given within this time frame.

What are some potential drawbacks of EAPs?

10 Cons of EAPs

  • Low utilization. Shockingly low utilization rates (4.5% is the current industry average!)
  • Poor communication. That leads us to the second issue—poor communication.
  • PEPM structure.
  • Non-specific services.
  • Management is not allowed to partake.
  • Complicated access system.
  • Expense.
  • Non- confidentiality.

How does an EAP benefit your workplace?

EAPs can help employers reduce absenteeism, workers’ compensation claims, health care costs, accidents and grievances. In addition, they can address safety and security issues, improve employee productivity and engagement, and reduce costs related to employee turnover.

Is EAP internal or external?

Benefits of EAP Programs. An EAP program considers both the external and internal factors that may contribute to the decline of employee performance.

What type of problems can be addressed through an EAP?

The EAP evolved into a multi-service programme aimed at addressing all kinds of personal problems including illicit drug use, and family and mental health problems that affect job performance and the general personal welfare of workers.

Why are EAP programs underutilized?

While most employers offer an employee assistance program (EAP) as part of their benefits packages, these services often go unused because employees don’t know about them or understand what they provide—or employees may feel there’s a stigma around using these services.

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