How do I track my Tenso package?
How do I track my Tenso package?
We will notify you of the international tracking number by email once we hand the package to the carrier. If the package is sent by Japan Post (EMS, AIR, SAL or Surface Mail), enter the tracking number on the Japan Post website, and you will be able to check delivery status.
How long does it take for tenso to register package?
1-2 business days
After packages arriving at tenso.com, it takes us 1-2 business days to register packages to the system. For packages that contain prohibited items or the TSID/receiver’s name does not match users’ account, we need 2-3 business days to notify users separately.
Does Tenso ship to Japan?
As a general rule, we don’t ship domestically within Japan. However, if your package meets one of the following conditions, we can accept domestic shipping. Due to customs regulations, tenso.com determines that your parcel cannot be shipped overseas, and we contact you.
Does Tenso use DHL?
・tenso will provide DHL delivery for large packages with an actual weight over 30 kg, a maximum side longer than 1.5 m, and a total length and width over 3.0 m.
How does Tenso Japan work?
You go to a Japanese website that sells something. You order the item, and have it shipped to your tenso.com address (the address is free). The package is then sent to them, located in Tokyo. They get the package, and then send it to you at a discounted rate.
How long will my package take to arrive?
How Long Will It Take for My Package To Arrive—USPS
| Service Type | Ship Time |
|---|---|
| Priority Mail | Between one and three days |
| First-Class Mail | Within three days |
| First-Class Package Service | Between one and three days |
| USPS Retail Ground | Between two and eight days |
How long can Tenso hold my package?
60 days
The package can be stored at the warehouse for free in 60 days after being registered to your My Page. Once the storage period expired, we will dispose of the packages based on our terms of service.
How long is DHL shipping from Japan?
two to four days
DHL Express shipping typically takes two to four days for delivery from Japan to the US except in the case of an irregularity or a customs inspection during the shipment. The delivery time is largely the same if you use FedEx or UPS.
Where is tenso located?
Tokyo
Japan
| Company Name | tenso, inc. | |
|---|---|---|
| Head Office | Gotenyama Trust Tower 6F, 4-7-35, Kita-Shinagawa, Shinagawa-ku, Tokyo 140-0001, Japan | |
| Capital | 100,000,000 yen (Sep. 2016) | |
| Directors and Officers | President and CEO | Shota Naoi |
| Director and COO | Sei Sato |
What is a Tenso address?
Your tenso Address is an address we assign you that acts as your “personal location” in Japan. Please use it when Japanese retailers ask you to enter a Japanese address.
Are Tenso and Buyee the same?
My Buyee Review It is a sister store to Tenso. It doesn’t give you a Japanese address to input like Tenso, but they do have a list of shops that you can use Buyee to help you purchase things.
Is Tenso com legitimate?
I ordered a package using my Tenso… Since then, Tenso has not listed the product as having arrived, and I have tried three times to get into contact with their customer support to no avail. Avoid this website- it’s a scam!
How long do packages take to ship from Japan?
On average, Japanese shipments arrive at the West Coast in 15-20 days. Ships arrive at ports located on the East Coast in 25-30 days.
What is tenso Japan?
Introduction of Recommended Items TENSO JAPAN! Tenso JAPAN forwards items purchased on Japanese online shops to overseas countries. Cheapest in the business! EMS 3%~8% OFF!
How does tenso handle my parcel?
We seal items that may contain liquids using plastic bags as an extra precaution. As you can see, we handle your parcel with extra care. We fill up the small gaps with air bags. It is very reliable. My parcel arrived! See how carefully they are packed! The tenso.com service is built upon customers’ requests and voices.
What is tenso’s international forwarding service?
tenso.com offers international forwarding service from Japanese online shops to the world. There are items which tenso.com cannot handle. Please check our Conditions of Use carefully before purchasing.
How reliable is tenso’s delivery service?
We fill up the small gaps with air bags. It is very reliable. My parcel arrived! See how carefully they are packed! The tenso.com service is built upon customers’ requests and voices.
