How long does customs clearance take in Italy?

Between filing the paperwork, perfecting the packaging, cross-border delivery, Customs clearance, and local delivery within Italy it may take anywhere between 3 weeks to 4 months (or more!) to get a parcel delivered to your recipient.

How do I contact an Italian customs package?

Registration only takes minutes and provides peace of mind while traveling abroad.

1. For further assistance please contact the Italian Customs authorities directly.
2. Italian Customs contact information.
3. Telephone: +39 800 257 428.
4. Website: http://www.agenziadogane.it.

What happens if my package is stuck in customs?

If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Should you come across unpaid taxes, pay them. If that doesn’t work, your next point of contact is the shipper.

Why is customs holding my package?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

How do I get my package out of customs?

1. Contact your 3PL provider. Your first action should be to contact whoever has shipped your goods.
2. Contact your carrier. Ensure that your shipment is actually stuck in customs.
3. Find out if there are outstanding taxes.
4. Ensure there is no missing or incorrect paperwork.
5. Wait.
6. Stuck at Customs FAQ.

How do I get customs to release a package?

Find out if there are outstanding taxes For larger shipments (over $2500 in the USA), you will require a customs broker, who will arrange for the taxes to be paid and for the shipment to be released from customs. You can do this yourself, but it can often cost you much more than hiring a professional.

Why is my package stuck in customs?

This could, therefore, be an indicator that your package has indeed stopped moving because of customs. If you find out that your package is stuck in customs, you should first contact whoever has shipped your goods. That person can try to get more information.

What should I do if my package is held at customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

What happens if my shipment is inspected by customs?

If your shipment is inspected, it will be placed in a bonded warehouse and inspected by Customs officers at their earliest convenience. Generally, Customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high traffic periods.

How can I avoid getting stuck at customs?

Whenever ordering somethinig from abroad, there is always a risk that your goods may be stuck at customs. Some of the ways to lower that risk are to ensure all the paperwork is correct, and that the duties & taxes are paid before shipping.