Why is my Surface Pro docking station not working?

Reset the dock and monitor Make sure that the connection is secure and the indicator light is on. If you’re still having problems, try resetting the power by unplugging your Surface Dock from the power outlet and plugging it in again. Try unplugging your monitor from the power outlet and plugging it back in.

How do I fix frequent Surface Dock issues?

Surface Dock troubleshooting guide

1. Solution 1 — Update your Surface Dock.
2. Solution 2 — Update your computer.
3. Solution 3 — Fix keyboard and mouse issues.
4. Solution 4 — Clear your display cache to fix display issues.
5. Solution 5 —Reset the dock and monitor.
6. Solution 6 — Reset power if your Surface won’t charge.

Why isn’t my docking station detect my monitors?

Actually power cycling the docking station can be one way to trigger monitor re-detection. Make sure to wait a while before plugging in again.

How do I update my surface Dock 2?

Follow these steps to keep your Surface Dock updated….Use the Surface Dock Firmware Update

1. Go to Download Surface Tools for IT.
2. Select Download.
3. Under Choose the download you want, select the latest version of the Surface Dock Firmware Update.
4. Select Next and follow the rest of the instructions to install the update.

Why won’t my Surface Pro detect a second monitor?

Restart your Surface and your TV, monitor, or projector Sometimes, a simple restart can resolve the issue. On your Surface, select Start > Power > Restart . If there’s an update available, it might say Update and restart . Turn the TV or other display off and on, then try connecting them again.

Why won’t my docking station charge my laptop?

USB Standard A-B docking USB docking stations using USB Standard A-B connections are not designed to charge the PC. This is because virtually all USB ports do not currently supply enough power to charge power hungry devices like laptops or Windows tablets.

Why does my docking station keep disconnecting?

This can be caused by loose video cables or USB instability. Firstly check that the video cable is fully plugged into the dock and the monitor. If it is loose, the monitor will be detected and then lost by the dock, causing display reconfiguration.

How do I reset my docking station?

Dock Reset Procedure:

1. Remove the dock USB-C or Thunderbolt cable from the computer.
2. Unplug AC power from the WD19 series dock.
3. Drain any remaining power to the dock by holding the power button for 30 seconds.
4. Plug AC power into the dock.
5. The dock LED on the power button should blink three (3) times.

What is the latest firmware for surface Dock 2?

(As of this writing in late February 2019, the latest firmware is v2. 23.139.

How do I check the firmware on my docking station?

How to check the firmware on a wired USB Type-C/Thunderbolt dock

1. Go to Browse all products > Electronics and Accessories > PC and Tablet Accessories.
2. Select your dock from the list.
3. Select Drivers and Downloads from the menu down the left side of the page.

Does surface Dock 2 support dual monitors?

In terms of external display support, the Microsoft Mechanics video embedded above shows how the Surface Dock 2 is capable of handling either two 4K displays at 60 frames-per-second (FPS), also known as 60Hz, or dual 5K displays at 30FPS (or 30Hz).

Why do my USB devices randomly disconnect?

1. Reinstall the Universal Serial Bus Controllers Driver. A faulty driver can be the reason why your USB keeps disconnecting and reconnecting in your windows version. But the same can be solved by reinstalling the Universal Serial Bus Controllers Driver in Drive Manager.

Why do my USB ports keep turning on and off?

A port that continuously turns off and on may not be broken, this maybe a “Power Management” feature of the device. USB ports can hibernate just as a computer or laptop do. If it’s dozing off is not in your best interest, you can disable this feature.

Why is my switch docking station not working?

There are a few reasons why your Nintendo Switch dock may not be working. You may have inserted the dock’s cables in the wrong order, or you may be using the wrong cables altogether. Nintendo also warns that third-party Switch docks may not work as intended with the console.

How do I Fix my surface that won’t stay in docking station?

Your Surface is seated properly in the docking station. Run your finger over the edges where your Surface touches the docking station sides. If one side is tilted out, open the docking station, reseat your Surface, and push the sides in again.

How do I play audio through the surface docking station?

To play audio through the audio port on the docking station, select Speakers Microsoft Docking Station Audio Device. To play audio through the Surface speakers, select Speakers Realtek High Definition Audio. Select Set Default > OK.

Why won’t my Surface RT or Surface 2 dock?

Surface docking stations won’t work with Surface RT and Surface 2. Once you’ve checked that you have the right docking station, check your Surface for any connection obstacles. To prevent connection obstacles, make sure that: Your Surface is seated properly in the docking station.

Why is my Surface Dock not connecting to my monitor?

1 Surface Dock isn’t connecting to your external monitor. If your monitor won’t project to a second screen, check your display adapter and cables. 2 Update your Surface Dock. 3 Surface isn’t charging while connected to Surface Dock. 4 Audio problems while connected to Surface Dock.